Scanner wont stop scanning

[Pure_Evil]

I just upgraded from Win 98se to XP home. I installed the scanner software, says XP on cd, then re-started the computer. Then I plugged in the scanner and XP found the scanner, installed the drivers. and the scanner just started scanning and wouldn't stop until I pulled the USB cord. I fully updated XP before I installed the scanner and didn't find any updated drivers on the web. The scanner is 1 year old. Microtek 4800. I tried plugging the scanner into the ports on the Mobo and to the self powered Belkin hub as well. Any ideas from the big brains?

[Dissectional]

This may sound dumb, but did you install the drivers EXACTLY per manufacturers instructions? That does make a difference sometimes. Like installing the drivers before hooking anything up and other strange crap like that?

[Pure_Evil]

Originally posted by Dissectional@Jan 6 2003, 01:51 PM
This may sound dumb, but did you install the drivers EXACTLY per manufacturers instructions? That does make a difference sometimes. Like installing the drivers before hooking anything up and other strange crap like that?
Yup, software first, then restart, then plug in scanner.

[Sacrifice]

hmm try the opposite of wut u jus did

[OUTLAWS Behind You?]

You might try and go here, Microtek Technical Support: ScanMaker 4800 (http://www.support.microtek.com./~admin/ts-sm4800usb.htm), see if your drivers are as current as what they have. Otherwise, I'm at a lose. Sounds like you did everything right.

[Pure_Evil]

Yeah they're current!

[OUTLAWS The Machine]

Hmmm. You try uninstalling them and trying again?

[Snip3r]

:thumbs: kick it

[Pure_Evil]

Originally posted by OUTLAWS The Machine@Jan 6 2003, 10:05 PM
Hmmm. You try uninstalling them and trying again?
Just did and bawling bandhead bawling . Still sucks! Sent e-mail to no-tech support and hopefully they'll respond. Otherwise I might kick it!

[OUTLAWS The Machine]

Hmm. You got another puter to test it on?

[Pure_Evil]

Originally posted by OUTLAWS The Machine@Jan 6 2003, 11:10 PM
Hmm. You got another puter to test it on?
Not really, unless I bring it to work, but those are iMacs. I might do that.

[Dissectional]

Don't do that, it will only confuse you. Mac's are a strange creature....they are mystical beings, like unicorns, they bring joy and enlightment to all....

Not really, they suck. You should try on another PC.

[ME BIGGD01]

did you uninstall the win98 drivers from the system before you upgraded to xp? if not goto folder options and dunhide hidden and system files--then do a search on the system files of your scanner and delete them----after all deleted download latest drivers for your scanner--------most of the time winxp does not need the drivers for most scanners and do a winupdate to see if they have certified drivers for your device.

goodluck